questions to ask before you hire a transportation service

Why is their price so low?

Everybody likes a deal, we get it. But in transportation, you get what you pay for. Running a transportation business costs money. Depending on your state of origin, you pay business taxes, state transport license fees, commercial trucking insurance, truck maintenance and repairs and state commercial truck registration. Then there is the cost of fuel and oil, tires and brakes and on and on. If the price they are charging is too low, how are they paying for these things? Maybe they aren’t. Don’t take chances with your home or your investment.

One of our customers told me he always considers price vs. cost.  As Benjamin Franklin once said, “The bitterness of poor quality remains long after the sweetness of low price is forgotten”.

Do they offer a flat rate?

Your quoted rate should include fuel, driver time, mileage, commercial insurance and cargo coverage. Will they ask for more money at delivery if they have run into bad weather or traffic or rerouting, or if your delivery is more complicated than they anticipated? Ask if there are any reasons why the driver might ask for more money at the time of delivery than the price you have agree to and get it in writing.

Do they personally know the driver that will be picking up your property?

If they don’t personally know them, how can they vouch for them? A clean driving record doesn’t tell you anything about the person’s character or morals. It also doesn’t tell you anything about their skill as a transporter.

Where will the driver be sleeping?

If they don’t know or won’t say, it probably means that the driver will be sleeping in your RV or trailer. Think about that for a minute … 

  • unknown person on your bed or couch
  •  last shower – unknown
  •  last change of clothes – unknown
  •  last hand washing – unknown 



Commercial trucking insurance is required by law if you are being paid to transport an RV or trailer. Additionally, if you pay someone to tow your RV or trailer, your insurance policy may not cover any damages and their personal vehicle insurance policy may not cover your damages.

Most importantly to you is cargo coverage. This is the insurance that covers cargo (that's your RV). It is optional as far as the government is concerned but it is not optional to us. Some transportation service companies charge extra for cargo coverage, but we include it. 

How fast are they driving with your RV?

A driver should be able to tell you their average daily number of miles. Their answer to this question will tell you if they are speeding and / or running in compliance with the Department of Transportation. If they don’t know their average miles or hours or they say they are running more than 700 miles in a day, it is very possible that they are speeding or NOT running legal. Speeding is one of the primary reasons for accidents involving RV's. They are not designed to travel at high speeds regardless of the posted speed limits.